At Crawford Software, we share a common purpose with our customers—success. Our solutions— both software and services—are designed to enable greater success within your organization. As you consider your business demands and opportunities, it’s understandable that you will evaluate new technology in order to support that success. We’ve created this Epicor resources page to help you do just that.
Epicor Solution Overview
Business without barriers—that’s the promise of Epicor next-generation enterprise applications. Eliminate the technology, integration, and accessibility barriers that stifle productivity. In their place is a newfound level of collaboration, visibility, and results. Featuring Epicor True SOATM and robust functionality for businesses globally and across industries, Epicor is redefining enterprise application software. Epicor Solution Overview
Epicor Services Management
Epicor Service Management optimizes customer service with timely response to customer requests and puts knowledge in the hands of customer service personnel. Epicor understands that customers want rapid response service. From initial contact with the customer regarding an incident, to in the field operations, to processing returns quickly and efficiently, Epicor Service Management provides the visibility and accountability your business needs. Epicor Service Management
Epicor ROI Program Summary
Recent research has shown that companies gain the most benefits from their ERP solution if the possible return on investment (ROI) was identified before the start of the ERP project and measured continuously throughout the implementation process. Epicor understands a new ERP system is a significant commitment and you need to establish realistic objectives and metrics to justify the costs of the initial and ongoing investment. Epicor ROI Program Summary