Epicor Core Modules 

Accounts Receivable performs billing based on the parameters defined in customer records, the pricing system, and invoice records to calculate how much your company charges customers. It is also used to receive customer payments, track sales information, both internal and external trends, provide credit hold functionality against the customer base, and track current outstanding debts owed to your company.

Billing information is set up in two utilities: Payment Terms Maintenance and Customer Maintenance. Payment Terms Maintenance is used to define the various pay agreements you have with your customers. Customer Maintenance defines the billing parameters specific to each customer, like billing address, discount percentages, salespeople, and other details.

Accounts Receivable Entry is where billing and pricing information comes together. Together Epicor Erp will determine how much to charge your customers based on the quantity ordered and the agreed-upon price. When you receive payment from your customer, you will apply the cash received using the Cash Receipts utility found in the Accounts Receivable module.

Cash Management is for managing and creating both banking and cash accounts. Cash Management includes setup programs used to define bank accounts and bank fees associated with cash receipts, cash payments, bank statements, and bank adjustments. Bank Account Maintenance identifies bank accounts and describes their routing information, payment methods, and posting accounts. Bank Branch Code Maintenance defines codes used to group bank accounts. Finally, Bank Fee Maintenance determines the tax and accounting results of bank fees.

You also use Cash Management programs to manage bank accounts and the company’s general ledger cash accounts. Bank Adjustment Entry adjusts bank account amounts and enters bank fees. Bank Funds Transfer transfers amounts between bank accounts. Bank Statement Processing reconciles a bank balance with cash balances in the company’s books.

To help you manage these accounts, generate the reports in this module to review the information you need. The Payment Proposal report displays the AP invoices that must be paid up to a selected due date. The Check Register report shows all the checks created during a chosen period. This report includes regular checks, manual checks, voided checks, and electronic payments.

The Cash Management module includes Petty Cash functionality with an additional license from Epicor. Petty cash is cash on hand that a company may use to:

• Pay wages and salaries in cash
• Pay employee expenses in cash
• Receive cash from customers
• Pay cash to suppliers
• Deferred Revenue Accounting
• Deferred Revenue Accounting recognizes deferred revenue based on user-defined amortization codes. Deferred revenue stems from the accounting concept of revenue recognition, under which revenues are recognized only when the earnings process is complete.

If funds are received, and no goods or services are provided, the process is incomplete, and revenue cannot be recognized. In this case, a deferred revenue liability is recorded. Specifically, the deferred revenue account is credited, and cash, or other assets, are debited.

The deferred revenue utility is flexible and allows you to update posted deferred revenue invoices, simultaneously place multiple amortization periods on hold, and quickly and accurately recognize revenue for your company. Deferred revenue can be enabled for a customer, product group, service contract, and Accounts Receivable invoice line.

Reports in the module offer various views of revenue recognition and amortization details. The DRA Forecast Report displays a forecast of revenue that will be recognized in future amortization periods. The DRA Reconciliation Report provides the data to review discrepancies between income posted on a specified date and the actual date when revenue is recognized. The report details are sorted by GL account.

Scheduling is one of the most powerful modules in Epicor Kinetic ERP, calculating job completion times based on factors like quantity, setup time, production time, and resource capacity. Schedulers can view job timelines using the Job Scheduling Board, Resource Scheduling Board, and Multi-Resource Scheduling Board.

To explore alternative plans, the What-If Scheduling Board allows schedulers to test different scenarios and evaluate their impact.

With Infinite Scheduling, the Overload Informer identifies over-capacity resources, enabling schedulers to address bottlenecks by choosing faster or multiple resources, working overtime, subcontracting, or accepting delays.

The most effective method is Finite Scheduling, which ensures no resource is overloaded by scheduling only within available capacity—eliminating the need for Overload Informer and providing highly efficient, realistic job planning.

Material Requirements Planning (MRP) in Epicor is a set of tools used to analyze demand and supply, then propose actions like generating jobs, purchase orders, and transfer orders. It’s ideal for make-to-stock or mixed-mode manufacturers.

MRP factors in demand from jobs, sales orders, and forecasts created through Forecast Entry and the Master Production Schedule. When you run Process MRP, it creates unfirm jobs and generates supply suggestions shown in the Planning Workbench and Buyer Workbench, where they can be converted into jobs, purchase orders, or transfers.

To use MRP effectively, your system must have:

• Accurate Methods of Manufacturing (MOMs)

• Controlled Engineering Change Orders (ECOs)

• Correct inventory data

• Accurate lead times

• Reliable capacity estimates for resources and resource groups

Field Service manages installation, repair, and servicing of parts at customer sites. It helps assign personnel, schedule service calls, and check warranty coverage to determine billable services.

The Service Call Center centralizes technician dispatch and tracks costs, which are billed per warranty or service contracts.

Epicor’s Mobile Field Service app enables technicians to access real-time pricing, inventory, and update service calls, labor, and materials on the go, improving efficiency and accuracy.

Time Management is used to record and manage employees’ direct and indirect labor hours. Supervisors can approve and correct time entries, with configurable defaults supporting the approval workflow.

Employees typically submit their hours daily or weekly, and authorized approvers review, adjust, approve, or reject these submissions. Reports like employee timesheets help monitor work hours and utilization percentages.

Configure Price Quote (CPQ) uses Epicor’s Snap rules engine to provide fast, confident product configuration. It offers 2D and 3D product viewing, allowing customers to build products online in real-time, which shortens the sales cycle. Sales teams can create or modify quotes with immediate pricing.

After quoting, engineers can generate drawings and CAD files, with integration to tools like SolidWorks, Autodesk, and PTC. Once a quote is accepted, CPQ automatically produces all necessary shop floor documents, such as BOMs, cut sheets, and inventory status.

Demand Management helps manage short- and long-term customer contracts by converting contractual demand into sales orders and forecasts.

Using Electronic Data Interchange (EDI), you can electronically exchange demand data with customer trading partners. Through Customer Maintenance, you link customers with their trading partner IDs and define transaction processing rules.

You review demand and shipping schedules via Demand Entry or Demand Mass Review, then approve, reject, or modify schedules. Once finalized, processing demand automatically generates firm or unfirm sales order releases and demand forecasts.

Quote Management is handled through the Opportunity/Quote Entry utility. New leads or prospects are created here if they’re not already in the database. Once a quote is accepted and a purchase order is received, the lead automatically becomes a customer.

Accepted quotes can be converted (“pushed”) into a Sales Acknowledgement or sales order. If CRM is enabled, marking a quote as “won” generates a sales order automatically.

Quotes include header info and line items detailing parts and quantities. Quoters estimate costs like materials, subcontracted services, labor, and overhead, then apply markups—often based on the company’s gross profit margin target—to set pricing benchmarks, ensuring informed sales decisions.

Order Management via the Sales Order Entry utility lets you create and customize sales orders ranging from simple single-release to complex, configured, kitted, multi-line, and multi-release orders. You can modify all order details, designate line items as make-direct or buy-direct, allocate inventory, drop-ship, and use the Order/Job Wizard to automatically generate jobs from order lines.

Pricing and discount features allow applying price breaks across product lines or to specific customers. The Sales Kit function lets you bundle a part with related child parts as a kit.