ERP Business Analyst

Provide support and contribute to ERP projects, existing implementations, new implementations, upgrades, and migrations for multiple clients in multiple industries. The role will require active involvement in projects & roll-outs with the ability to contribute solutions to business needs and the ability to train others and offer advice on best practices in the use of ERP systems.

Prior experience as an ERP Business Analyst / Consultant is required.

Prior experience with Epicor/SYSPRO ERP is preferred.

Key Duties and Responsibilities

• Support end users in all business functions, in the use of ERP applications.
• Work with end users to understand the business objectives in order to provide the best solutions.
• Work across multiple projects and support day-to-day work.
• Work with client team member(s) to analyze current operational procedures to document current business practices and specific business requirements.
• Identify opportunities for improvement
• Adopt best business practices
• Analysis of client requests and requirements to develop the best approach through business process improvement, customization, enhancements, or a combination to meet the specific business requirement.
• Creation of a detailed functional design document to capture the business requirements and review with the technical resources to create an estimated time to develop.
• Work with the development team to test, validate and document enhancements.
• Prepare time estimates for completing projects.
• Direct and coordinate the work of others to develop, test, install, and modify programs on a project basis.
• Coordinate and collaborate with functional users and IT staff to find solutions to problems identified in testing, resolve issues during systems upgrades, ensure that requirements documentation is easily translated into UAT (user acceptance training)/functional test plans, and ensure that proper testing of all systems functionality is completed.
• Prepare workflow charts and diagrams to specify in detail the business process supported by enterprise systems.
• Prepare simulations, and instructional manuals to document systems development to meet best business practices or customer-specific customization requirements.
• Develop effective reporting tools needed to support the business unit information requirements.
• Performs other information technology and business analysis duties as required to support assigned enterprise systems.